Refund, Cancellation & Service Policy

Clear Policies. Transparent Processes. Trusted Partnerships.

At CG Web Developer, hum believe karte hain ki strong business relationships clarity aur transparency se start hote hain. Ye policy page hamare refund guidelines, project cancellation terms, aur service expectations ko clearly define karta hai — taaki aap confidence ke saath hamare saath work kar saken.

✔ Clear Expectations ✔ Transparent Processes ✔ Fully Informed Clients

By engaging with our services, you acknowledge and agree to the terms outlined in this policy.

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1. Service Policy

At CG Web Developer, hum customized web development aur digital marketing solutions provide karte hain jo har business ke unique goals aur growth strategy ke according carefully planned hote hain.

Hamari priority hai structured execution, transparent communication, aur high-quality delivery — taaki clients ko professional aur reliable service experience mile.

🔒 Project Scope & Approval

Har project clearly defined scope ke saath initiate hota hai, jo proposal ya documented communication me outline hota hai.

✔ Client approval ke baad execution begin hota hai ✔ Scope changes additional charges trigger kar sakte hain

Clear scope ensures smoother delivery and prevents misunderstandings.

⚠️ Client Responsibilities

✔ Content aur credentials timely provide karna

✔ Accurate information share karna

✔ Feedback aur approvals delay na karna

✔ Communication responsive rakhna

Delays project timelines ko directly impact kar sakte hain.

📌 Third-Party Dependencies

Kuch services external platforms jaise hosting providers, plugins, advertising platforms, aur payment integrations par depend kar sakti hain — jin par hamara direct control nahi hota.

💡 No Guaranteed Outcomes

Digital performance multiple dynamic factors par depend karti hai — including competition, algorithms, audience behavior, aur industry trends.

Specific outcomes including rankings, traffic, leads, ya revenue guarantee nahi kiye ja sakte.

⭐ Our focus is on delivering measurable value — not unrealistic promises.

2. Cancellation Policy

At CG Web Developer, har project me significant time, planning, aur professional resources invest kiye jate hain. Isliye cancellations structured aur fair guidelines ke under manage kiye jate hain.

🔒 Cancellation Before Project Initiation

Agar client project officially start hone se pehle cancellation request submit karta hai, to partial refund eligibility case-by-case basis par review ki ja sakti hai.

Consultation ya preparatory work initiate hone par associated charges applicable rahenge.

⚠️ Cancellation After Project Start

✔ Advance payments typically non-refundable hote hain

✔ Completed work billable rahega

✔ Ongoing tasks ka proportionate cost charge kiya jayega

✔ Cancellation Request Process

Written request required Authorized communication channel Outstanding dues clearance

Verbal cancellation requests valid nahi maani jayengi.

📌 Cancellation by CG Web Developer

✔ Payment delays

✔ Repeated non-cooperation

✔ Project disruption

✔ Policy violations

✔ Unethical or illegal requests

💡 Clear cancellation guidelines help protect both operational integrity and client interests.

3. Refund Policy

At CG Web Developer, hum high-value professional services provide karte hain jisme strategic planning, technical expertise, aur dedicated resources involve hote hain. Due to the customized nature of digital services, refunds limited conditions me hi applicable hote hain.

🔒 Non-Refundable Payments

✔ Advance / initial payments

✔ Strategy & consultation fees

✔ Project planning charges

✔ Delivered milestones

✔ Completed work

✔ Retainer fees

Advance payments secure project commitment and resource allocation.

⚠️ Once Work Has Started

Project execution initiate hone ke baad refund typically applicable nahi hota, as resources, expert time, aur operational capacity already allocate ho chuki hoti hai.

Completed aur ongoing work billable rahega.

✔ Limited Refund Eligibility

Project officially start nahi hua Service deliver nahi hui Agency unable to provide service

Refund requests case-by-case basis par evaluate kiye jate hain.

📌 Third-Party Expenses

✔ Domain registrations

✔ Hosting services

✔ Paid plugins / licenses

✔ Advertising budgets

✔ Transaction fees

✔ Tool subscriptions

⚠️ No Refund for Change of Mind

✔ Preference change

✔ Business direction shift

✔ Internal decisions

✔ Budget reconsideration

💡 Chargebacks & Payment Disputes

Unauthorized chargebacks policy violation maane ja sakte hain. CG Web Developer reserves the right to suspend services, recover dues, aur necessary legal action initiate kare.

⭐ Our objective is to maintain professional relationships — while safeguarding service integrity.

Need Help or Have Questions?

Agar aapko is policy ke kisi bhi section ko lekar clarification chahiye, ya hamari services ke regarding koi query hai, CG Web Developer aapki assistance ke liye available hai.

Hum transparent communication aur responsive support me believe karte hain — ensuring ki aapko timely guidance aur professional assistance mile jab bhi zarurat ho.

📌 Contact Information

CG Web Developer
Kusumkasa, Balod, Chhattisgarh – 491228

📞 Phone: 9755328927
🌐 Website: cgwebdeveloper.com

👉 Business inquiries ke liye please official communication channels ka use karein.

We are committed to supporting you with clarity, professionalism, and reliability.